Food and Beverage Services

Certificate in Food and Beverage Services

Duration: 4 Months (Online)
Delivery Mode: 100% Online | Interactive Lectures | Real-Life Scenarios | Quizzes & Projects
Level: Beginner to Intermediate
Award: Certificate in Food and Beverage Services (Lirhanda College of Hospitality)

Course Overview

The Certificate in Food and Beverage Services is a professional program designed to provide learners with the core skills and knowledge needed to work in restaurants, hotels, catering companies, and other food service establishments. The course focuses on practical, customer-centered service techniques that reflect both local and international standards in the hospitality industry.

Students will gain a thorough understanding of service procedures, table settings, food and drink handling, customer relations, and the etiquette necessary to deliver exceptional dining experiences. The course also covers beverage knowledge, including bar operations and non-alcoholic drink service, as well as modern customer service practices and technology used in food establishments.

This program is ideal for individuals starting a career in hospitality or those already in service roles seeking formal training and certification.

What You Will Learn

By the end of this course, students will be able to:

  • Understand the roles and responsibilities of food and beverage staff.

  • Apply professional service techniques, including table setting and meal service.

  • Communicate effectively with guests and colleagues in a hospitality setting.

  • Handle different types of beverages, including service, safety, and presentation.

  • Manage customer complaints and provide outstanding service recovery.

  • Understand hygiene, safety, and legal standards in food and beverage operations.

  • Use modern point-of-sale systems and understand billing procedures.

Course Modules

  1. Introduction to Food and Beverage Operations

    • Types of food service outlets

    • Department roles and hierarchy

    • Key responsibilities and service flow

  2. Restaurant Service Techniques and Etiquette

    • Table setup and mise-en-place

    • Table service methods: silver service, buffet, à la carte

    • Professional grooming and conduct

  3. Beverage Knowledge and Bar Service

    • Introduction to beverages: water, juice, tea, coffee, soft drinks, wine

    • Basic bar setup and hygiene

    • Responsible alcohol service and beverage pairings (optional module)

  4. Customer Interaction and Service Excellence

    • Greeting guests and taking orders professionally

    • Handling difficult customers and complaints

    • Cultural sensitivity and guest expectations

  5. Point-of-Sale Systems and Billing

    • Introduction to billing software and POS systems

    • Order processing and accuracy

    • Closing bills and receiving payments

  6. Food Safety, Hygiene, and Workplace Safety

    • Hand hygiene and personal safety

    • Cleaning and sanitizing service areas

    • Legal food handling procedures and workplace regulations

Assessment and Certification

Students will complete:

  • Weekly assignments and quizzes

  • Practical role-play and customer service scenarios

  • A final capstone project simulating a real-world service experience

Upon successful completion, graduates receive a Certificate in Food and Beverage Services from Lirhanda College of Hospitality, which can be used to apply for jobs, support career advancement, or pursue further studies.

Career Opportunities

Graduates of this course are prepared for entry-level and supervisory positions in:

  • Hotels and Resorts

  • Restaurants and Cafés

  • Catering and Banquet Services

  • Bars and Lounges

  • Cruise Ships and Hospitality Events

Potential Job Titles:

  • Waiter/Waitress

  • F&B Assistant

  • Restaurant Host

  • Barista

  • Bartender (with optional beverage module)

  • Room Service Attendant

Who Should Enroll?

This course is ideal for:

  • High school graduates looking for a career in hospitality

  • Waitstaff or service workers without formal training

  • Hospitality students seeking specialization

  • Entrepreneurs running restaurants or catering businesses

Why This Course at Lirhanda?

  • Flexible online learning—study from anywhere, anytime

  • Industry-aligned curriculum

  • Realistic simulations and service practice

  • Professional certification to boost your CV

  • Learn from experienced hospitality professionals